IT Systems Administrator Job at ComTec Solutions, Germany

  • ComTec Solutions
  • Germany

Job Description

Salary: $90,000 - 117,000 per year Requirements:

  • Administer and troubleshoot Windows Server 2016, 2019, 2022, and 2025; understand Active Directory, Group Policy, DNS, DHCP, file and print services, domain authentication, permissions, replication, Remote Desktop Services, and Windows Server virtualization.
  • Administer and troubleshoot Microsoft 365, Exchange Online, and Entra ID, including users, licensing, shared mailboxes, distribution groups, mail flow, MFA, Conditional Access, and identity synchronization; understand hybrid environments. Intune and endpoint management experience is a plus.
  • Understand TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching, and wireless networking. Configure and troubleshoot business firewalls, preferably SonicWall, Fortinet, Palo Alto, or similar, and diagnose connectivity, performance, and network authentication issues. Be familiar with EDR, antivirus, MFA, and security best practices.
  • Support Hyper-V and/or VMware environments; understand Dell PowerEdge, HPE ProLiant, RAID, enterprise storage, backup and disaster recovery, backup troubleshooting and restores, and NAS and SAN solutions.
  • Have experience with PSA and RMM platforms, such as Autotask PSA, N-able N-central, ConnectWise, or equivalent. Investigate alerts, handle escalated tickets, address infrastructure issues proactively, and maintain thorough technical documentation. Understand SLAs, ticket prioritization, escalation procedures, and customer communication.
  • Use PowerShell for troubleshooting, administration, and basic automation. Be experienced with remote troubleshooting across distributed environments and troubleshooting Windows workstation and server hardware and software. Be familiar with infrastructure migrations, upgrades, and deployment projects.
  • Enjoy learning new technology, automation, scripting, and root cause analysis; seek efficiencies, value innovation, and work effectively as part of a team.
Responsibilities:
  • Monitor internal and external managed infrastructures each day.
  • Provide behind-the-scenes technical support to on-site teams.
  • Coordinate with software and cybersecurity vendors to troubleshoot issues, make repairs, and automate processes.
  • Analyze and report on managed-services clients network health monthly.
  • Continuously improve managed-service alerting and proactive automation.
  • Contribute to team goals for meeting SLAs, resolving cases, and maintaining customer satisfaction.
  • Participate in an emergency on-call rotation.
Technologies:
  • Active Directory
  • Flow
  • Hardware
  • Hyper-V
  • Support
  • Microsoft 365
  • Network
  • PowerShell
  • Security
  • TCP/IP
  • VMware
  • Windows
  • Office 365
  • Cloud
  • Microsoft Intune

More:

We offer a behind-the-scenes technical role supporting, maintaining, upgrading, and automating our managed-services technology stack. The position is focused on enabling our technical teams and improving service delivery. Compensation is listed at $34–$40 per hour.

last updated 41 week of 2026

Job Tags

Hourly pay, Full time, Work at office, Remote work

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