Hearing Instrument Specialist / Licensed Hearing Aid Dispenser
Ready to Make a Difference? If you're looking for a meaningful career where your expertise is valued and your patients come first, we’d love to connect with you.
Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.
This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.
What You Will Do
· Patient Care & Clinical Responsibilities
· Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing
guidelines
· Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals
· Fit, program, and adjust hearing instruments to ensure optimal comfort and performance
· Provide ongoing follow-up care, counseling, and long-term patient support
· Educate patients and their families on hearing loss, treatment options, and device use
· Perform in-office cleanings, troubleshooting, and minor repairs
· Patient Experience & Relationship Building
· Build long-term, trusted patient relationships through education and high-touch care
· Deliver a compassionate, supportive experience aligned with a “patient for life” approach
· Ensure consistent communication and follow-up to drive patient satisfaction and retention
· Support clinic growth through patient retention, referrals, and local outreach efforts
· Contribute to appointment conversion and overall clinic performance
· Maintain accurate, timely patient records and documentation
· Follow established clinical workflows and best practices
· Partner with support staff to ensure an efficient, organized clinic environment
What We’re Looking For
· Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)
· Strong communication, counseling, and patient education skills
· Ability to work both independently and collaboratively in a team environment
· High level of professionalism, organization, and attention to detail
· A patient-first mindset and passion for improving quality of life through better hearing
Why Join Cranston Hearing Center?
· Supportive, team-oriented environment
· Focus on quality patient care over high-pressure sales
· Access to advanced hearing technology and tools
· Opportunity to build strong, long-term patient relationships
Benefits
401(k) with matching
Medical, dental, and vision insurance
Employer-paid life insurance
Optional supplemental life & AD&D
Critical illness & hospital indemnity coverage
Short-term & long-term disability
Paid time off
Employee discounts
Work Location: In-person – Cranston, RI
Total Compensation: $90,000.00 (Base + Commission)
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